FAQs on HSA & FSA
Our comprehensive FSA/HSA Helpcenter FAQ provides clear, step-by-step guidance on how to maximize your benefits for eligible products, answer common questions, and ensure seamless reimbursement processes for your healthcare spending accounts.
- Is sales tax covered by HSA/FSA funds, or is it treated separately?
- My purchase receipt from FLOWELL has a different number than what my FSA was charged. How can we resolve it?
- I would like to use multiple HSA/FSA cards to pay for an item. Can I do that?
- Help! I didn’t receive an email from Flex with my itemized receipt and/or letter of medical necessity. What should I do?
- I submitted my Flex itemized receipt for reimbursement and my FSA requires more information
- Why is my HSA/FSA card being declined?
- What if I don’t have my HSA/FSA card available?
- How do I pay with my HSA or FSA card?